Daily Lab: Real customer research
Know your customers, find your prospects.
Know your customers, find your prospects.
Is to try.
Start with your current customers.
Combine what you value most with what they value most.
Combine what you’re good at with what you care most about.
Our clients see our value better than we do.
Success needs more failure.
We can’t just deliver on our promise—we have to overdeliver.
One of the most common questions I get is simply: “Where do I go to reach people?”
Marketers especially, but really any type of expert, often have to get our ideas approved by committees, groups, or boards. In any of these cases, we run into the usual problem: Everyone on a committee or in a group has their own opinion and their own mark they want to make.
Your marketing isn’t going to work. At least, not at first. It’s something I call “The Principle of Expected Failure”.
Frequent marketing meetings are often a sign of marketing struggles. Of course, when marketing is struggling, we tend to meet about it. But the meeting itself is part of the problem, or at least a symptom of a greater one.