The game of wasting money
Knowing ourselves—what we like, what we’re best at, what we value above everything else—is what makes us different.
Knowing ourselves—what we like, what we’re best at, what we value above everything else—is what makes us different.
“Because George believed he was supposed to find a solution, he did.” Whether we believe it or not, our beliefs affect our actions and our abilities.
The hardest part about creating a marketing position that’s right for your ideal customers is that it’s necessarily wrong for your non-ideal customers.
A large part of my day-to-day work is applying marketing strategy to help people make a successful transition into consulting. And some of the most common struggles I help them work through are variations on, “My industry is so price-sensitive.”
When I talk to the owners of service businesses, I often encounter the same struggle. Phrases like, “I just need to get the meeting,” or “I can make the sale, I just need some more leads or opportunities,” or, “If I can just get some face-to-face time with the executive, I can close the deal.”
Isn’t it often true that when someone—whether a government official or a friend—is too eager to tell us what should have been assumed, we doubt them?
People reportedly spend about an hour every week just deciding what to watch on Netflix. And more than two hours every week deciding what to eat. And that was before the pandemic.
This is the first in a short series on moving your service business up-market through marketing strategy. If the Ever Given container ship fiasco taught us anything, it’s that getting stuck is a lot easier than getting unstuck.
Abraham Lincoln told the story of an “automaton chess player,” a complex machine that, all the way back in the early 1800s, could beat human players at the game.
“You can make people feel guilty enough to do something,” advertising legend Howard Gossage once wrote, “but you can’t make them enjoy it. As a matter of fact, you can make them positively unenjoy it.” Many business owners positively unenjoy doing their own marketing.
There’s a dangerous pressure in business. The pressure to have more and more products, so we can capture more of the market. To further and further expand our target market, so we can appeal to everyone. Or to provide more and more services, so we can do more work with our current customers.
Building a sustainably profitable business is a bit easier, and a lot more likely, when you couple that drive with a strong strategy.