Daily Lab: “They must be very rich!”
The cost doesn’t tell you all that much about the customer.
The cost doesn’t tell you all that much about the customer.
It helps you look for the answers to: Where are my customers, and how do I reach them?
Because the job isn’t over when we’ve made the sale—a new job is just beginning.
We can’t just deliver on our promise—we have to overdeliver.
Overdeliver because you’ve made the tradeoffs they value most.
Find minds already changed, already needing the type of thing you sell.
To grow a sustainable business, though, marketing costs need to go down over time, not up.
One of the most common questions I get is simply: “Where do I go to reach people?”
It’s not enough to merely present ourselves to the market and tell them that we have what they need.
People tend to do things they like, and they tend not to do things they don’t like.
A quick exercise to hone your marketing focus on your most valuable actions and clients:
It’s a little silly to make such a basic point, but groups don’t really buy things—people do.